This is an excellent opportunity to work with a well established organization that values your contribution and success.

Roles & Responsibilities:

• Meeting existing clients’ needs, including quotations, premium
• Client inquiries, taking claims and renewals
• Prepare and monitor insurance submission, proposals and summaries of insurance
• Check policies, endorsements and other related documentation for accuracy
• Monitor the processing of binders, certificates, billings and filing
• Receive, sort and process mail for producers
• Marketing of business to new and existing clients
• Follow-up with clients to ensure premium collections are in on a timely basis
• Other related duties as required

Qualifications & Experience Required:

• Minimum 2 years experience in Personal Lines
• RIBO License
• Excellent interpersonal skills and ability to work successfully with a team
• Ability to multi-task
• Desire to exceed customer expectations
• Strong verbal & written communication skills
• CAIB or CIP Designation (or working towards)
• Working knowledge of The Agency Manager System
• Working proficiency in Compu-quote rating system
• Knowledge of MS Office products

Apply online here

Milton branch

The Transportation Coordinator provides operational and administrative support to the claims process.

• Administer POD’s for U.S.A. shipment
• Assign carriers
• Consolidate orders
• Strong mathematics skills
• Experience with Warehouse Management System (WMS)
• Experience with Transportation Management System’s
• Strong interpersonal skills
• 2 or more years experience in warehousing and transport
• Must be customer service driven
• Able to wor in a team environment and independently

Apply online here

Milton branch

• Gather shipment information from respective Order Desks.
• Prepare daily outbound shipment information into appropriate system.
• Book delivery appointment as required.
• Day to day communication with other transport members.
• Research delivery status as requested by operations team and clients.
• Act as backup for carrier invoice audits and enter information in Creative System so invoices can be approved for payment.
• Perform related clerical duties as required.
• Any other responsibilities as assigned by the supervisor.
• Must have proven communication skills both verbal and written.
• Ability to prioritize
• Knowledge of shipping and receiving procedures
• Service oriented
• Strong analytical, interpersonal and leadership skills
• Strong knowledge of computer systems including WMS, Microsoft Office products.
• Must have OSSD or equivalent. Post-secondary education preferred.
• Working towards a logistics management certificate preferred.

Apply online here

Milton branch

• Handles inbound sales calls and inquiries.
• Presents to all customers the cycle requirements determined by the Sales and Marketing Departments.
• Emphasizes salable features, and quotes prices.
• Prepares sales orders for orders obtained and enters the orders into the AS400 system.
• Processes any authorized credits for accounts through the AS400 system.
• Estimates date of delivery to customer, and other sales data for current customers into computer database.
• Builds and maintains customers relationships.
• Enters new customer data and other sales data for current customers into computer database.
• Works with outside sales representatives in providing the highest level of proactive customer service to all accounts.
• Investigates and resolves customer problems.
• Participates with the occasional trade show.

Qualification

• Bilingual in French and English (for Bilingual position)
• Proven successful history of Customer Service
• Superior customer service skills
• Excellent phone manner
• Outstanding organizational skills
• Excellent computer skills – Excel, Word, Outlook
• Knowledge of an AS400 system is an asset
• A strong team player
• Excellent conflict mediation skills
  

Apply online here

Milton branch

• 1 year of work related experience
• Dedicated quick learner
• Must be comfortable working on a computer
• Must know word processing
• Experience using spreadsheets
• Experience using MS Office
• Must have a High School diploma
• Answering phones
• Confirm orders are delivered
  

Apply online here

Milton branch